How To Get The ACGL App

From March, we will no longer be supporting our 2018 award-winning app.

The new app is already available, but not via the mobile app stores. We decided that the best way to offer our users an app across as many devices as possible was to move to a Progressive Web App. With this option, all updates made to the site are immediately available across all platforms.

The 2021 ACGL App is available for all mobile devices and even you desktop. To download the app, you should be prompted when accessing the site via any web browser while signed in to your user profile. However, there might be some occasions where this does not happen, which could be due to restrictions on your notifications, or even internet connection.

Let’s walk you through some steps to ensure you can get the app and jump in and compete with ACGL in 2021.

NO PROMPT TO DOWNLOAD?

If you do not receive the prompt to download the app, please start by making sure you are logged in to your account and are visiting acgl.co.za via a web browser.

If you have done both of the above, not to despair, there are other options available to download the app.

If the app is not already installed, there should be a red download icon in the new navigation sidebar on the left of your screen. Clicking this button should be followed by a prompt to install. Click install and you are done.

STILL NOT WORKING?

In a case where neither of the above options present itself, you can still download the app via a web browser.

In the top right of your web browser are three dots (these might be vertical or horizontal depending on the browser you use). Clicking these will offer you an “Install App” or “Add to Homescreen” option. Click the available option and the app should be yours to use within seconds.

FINALLY

A few instances may see none of the above successful. As mentioned earlier, this could be due to restrictions out of our control.

We would suggest trying via Chrome or Firefox if you are using other browsers. Also, ensure you do not have a VPN active. You can also try on another internet connection if possible.

If you require any additional assistance, please reach out to one of our admins, via social media, Discord or on admin@acgl.co.za.

Once you have the app downloaded, please remember to turn on notifications so you can get updates throughout your time with ACGL.

Thank you for your ongoing support.

We urge all our users to download the new app as soon as possible, and to uninstall the previous version of the app. From March, no push notifications will be made via the old app.

We have made a number of changes on the site for the new year. To find out what they are, head to our recent article on the 2021 website.